{"id":27014,"date":"2023-07-25T11:14:03","date_gmt":"2023-07-25T09:14:03","guid":{"rendered":"https:\/\/www.fsyc.org\/actualitat\/fsc-sigue-apostando-por-la-calidad-por-su-importancia-estrategica-a-traves-de-la-certificacion-de-aenor\/"},"modified":"2023-07-25T11:19:41","modified_gmt":"2023-07-25T09:19:41","slug":"fsc-continua-apostant-per-la-qualitat-per-la-importancia-estrategica-a-traves-de-la-certificacio-daenor","status":"publish","type":"post","link":"https:\/\/www.fsyc.org\/ca\/actualitat\/fsc-continua-apostant-per-la-qualitat-per-la-importancia-estrategica-a-traves-de-la-certificacio-daenor\/","title":{"rendered":"FSC continua apostant per la Qualitat per la import\u00e0ncia estrat\u00e8gica a trav\u00e9s de la certificaci\u00f3 d&#8217;AENOR"},"content":{"rendered":"<blockquote>\n<p style=\"text-align: justify;\"><strong><span>La Fundaci\u00f3 Salut i Comunitat (FSC) ha renovat durant aquest mes de juliol el Certificat de Qualitat a la Norma ISO 9001, de Sistema de Gesti\u00f3 de Qualitat ia la Norma ISO 14001, de Medi Ambient, per l&#8217;entitat certificadora AENOR.\u00a0Des de l&#8217;any 2014, la nostra entitat est\u00e0 certificada per AENOR a les dues normes, de manera que aquest certificat es va renovant peri\u00f2dicament.\u00a0Cada any, s&#8217;incrementa el nombre de centres i serveis gestionats per FSC, arribant actualment a 17 els centres certificats en els diferents \u00e0mbits d&#8217;actuaci\u00f3.<\/span><\/strong><\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\"><span>L&#8217;abast del certificat inclou des de l&#8217;any 2014 la prestaci\u00f3 de serveis de centre residencial i centre de dia de gent gran i l&#8217;atenci\u00f3 a usuaris\/\u00e0ries en risc d&#8217;exclusi\u00f3 social al centre de dia, residencial, servei ambulatori, atenci\u00f3 a domicili i centres de baixa exig\u00e8ncia.<\/span><\/p>\n<p style=\"text-align: justify;\"><span>L&#8217;any 2020, amb les limitacions que va suposar el COVID-19 i amb gran esfor\u00e7 per part de tots els professionals del sector, es va ampliar l&#8217;abast al servei d&#8217;acolliment residencial de persones menors i tamb\u00e9 al servei residencial per a persones amb diversitat funcional.<\/span><\/p>\n<p style=\"text-align: justify;\"><span>Posteriorment, es va incloure al certificat la gesti\u00f3 dels habitatges per a persones sense llar, i tamb\u00e9 l&#8217;assist\u00e8ncia psicol\u00f2gica, social, sanit\u00e0ria i per a la inserci\u00f3 laboral a dones que exerceixen la prostituci\u00f3 i v\u00edctimes de tr\u00e0fic, amb fins d&#8217;explotaci\u00f3 sexual.<\/span><\/p>\n<p style=\"text-align: justify;\"><span>Aix\u00ed mateix, durant aquest any i en un temps r\u00e8cord, ja que va afectar un centre inaugurat l&#8217;agost del 2022, l&#8217;abast ha incl\u00f2s tamb\u00e9 la prestaci\u00f3 de serveis en centre residencial per a dones que pateixen viol\u00e8ncia de g\u00e8nere i els seus fills\/es.<\/span><\/p>\n<p style=\"text-align: justify;\"><span>Aquest sistema de gesti\u00f3 de la Qualitat est\u00e0 vertebrat per un Equip de Qualitat, integrat per diferents professionals amb una llarga traject\u00f2ria a l&#8217;entitat que s&#8217;ocupen que any rere any s&#8217;unifiquin criteris d&#8217;actuaci\u00f3, s&#8217;implantin els protocols desenvolupats per les diferents \u00e0rees de treball i es facin auditories internes per arribar amb \u00e8xit a les auditories externes realitzades per l&#8217;entitat certificadora.<\/span><\/p>\n<p style=\"text-align: justify;\"><span>A m\u00e9s, s\u00f3n els equips dels diferents centres i serveis gestionats per FSC els que s&#8217;han immers en el sistema i ho apliquen de forma estrat\u00e8gica a cadascuna de les seves actuacions, aconseguint analitzar el context de l&#8217;organitzaci\u00f3 amb les eines del sistema i detectar-ne les oportunitats de millora.\u00a0En aquest sentit, l&#8217;aposta per la Qualitat \u00e9s un factor estrat\u00e8gic clau de la direcci\u00f3 executiva i ger\u00e8ncia d&#8217;\u00e0rees de la nostra entitat, de manera que de mica en mica s&#8217;aniran ampliant els serveis certificats.<\/span><\/p>\n<p style=\"text-align: justify;\"><span>Per acabar, cal destacar que la finalitat \u00faltima de la implantaci\u00f3 del sistema \u00e9s la millora cont\u00ednua en els processos de treball, i una actuaci\u00f3 efica\u00e7 i eficient en l&#8217;atenci\u00f3 a les persones usu\u00e0ries per part dels equips professionals, aspectes fonamentals que guien el nostre treball diari.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Fundaci\u00f3 Salut i Comunitat (FSC) ha renovat durant aquest mes de juliol el Certificat de Qualitat a la Norma [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27012,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[906,1072],"tags":[2015],"class_list":["post-27014","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualitat","category-fundacio-salut-i-comunitat","tag-qualitat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FSC continua apostant per la Qualitat per la import\u00e0ncia estrat\u00e8gica a trav\u00e9s de la certificaci\u00f3 d&#039;AENOR - Fundaci\u00f3n Salud y Comunidad<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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