{"id":18370,"date":"2020-09-29T18:45:50","date_gmt":"2020-09-29T16:45:50","guid":{"rendered":"https:\/\/www.fsyc.org\/actualitat\/los-puntos-de-asesoramiento-energetico-de-barcelona-ofrecen-un-servicio-de-atencion-telefonica-para-dar-respuesta-a-la-crisis-del-covid-19\/"},"modified":"2020-09-29T18:51:19","modified_gmt":"2020-09-29T16:51:19","slug":"els-punts-dassessorament-energetic-de-barcelona-ofereixen-un-servei-datencio-telefonica-per-a-donar-resposta-a-la-crisi-del-covid-19","status":"publish","type":"post","link":"https:\/\/www.fsyc.org\/ca\/insercio-social-i-ocupacio\/els-punts-dassessorament-energetic-de-barcelona-ofereixen-un-servei-datencio-telefonica-per-a-donar-resposta-a-la-crisi-del-covid-19\/","title":{"rendered":"Els Punts d&#8217;Assessorament Energ\u00e8tic de Barcelona ofereixen un servei d&#8217;atenci\u00f3 telef\u00f2nica per a donar resposta a la crisi del COVID-19"},"content":{"rendered":"<blockquote><p><strong>Els Punts d&#8217;Assessorament Energ\u00e8tic (PAE) de l&#8217;Ajuntament de Barcelona ofereixen la informaci\u00f3, atenci\u00f3 i intervenci\u00f3 necess\u00e0ria perqu\u00e8 la ciutadania pugui exercir els seus drets energ\u00e8tics i les companyies no els neguin l&#8217;acc\u00e9s als subministraments b\u00e0sics. En ells, s&#8217;ajuda a racionalitzar l&#8217;\u00fas energ\u00e8tic i d&#8217;aigua i a optimitzar les factures, protegint-se els drets de persones en situacions de vulnerabilitat energ\u00e8tica. La Fundaci\u00f3 Salut i Comunitat (FSC) gestiona i dirigeix els PAE en els districtes de Gr\u00e0cia i Horta-Guinard\u00f3 de Barcelona. L&#8217;atenci\u00f3 telef\u00f2nica en tots ells es va iniciar amb bons resultats el mes d&#8217;abril.<\/strong><\/p><\/blockquote>\n<p>D&#8217;acord amb les mesures de seguretat per la crisi sanit\u00e0ria del COVID-19, els PAE van iniciar el seu propi confinament en la modalitat de teletreball en l&#8217;inici de l&#8217;estat d&#8217;alarma. Durant les primeres dues setmanes, es van accelerar les gestions dels expedients de persones en situacions m\u00e9s urgents per a no deixar a ning\u00fa sense subministraments b\u00e0sics.<\/p>\n<p>El servei es va adaptar a la nova normalitat i va redefinir els circuits per a poder tornar a estar plenament a la disposici\u00f3 de la ciutadania i reprendre la seva activitat habitual, oferint-la en un format nou.<\/p>\n<p>En aquest sentit, des de l&#8217;inici de la pand\u00e8mia i en l&#8217;actualitat, les persones interessades poden sol\u00b7licitar assessorament energ\u00e8tic a trav\u00e9s del tel\u00e8fon d&#8217;informaci\u00f3 010, i igualment a trav\u00e9s de la p\u00e0gina web municipal:\u00a0<strong><a href=\"https:\/\/www.barcelona.cat\/covid19\/ca\/suport-social?p=drets-energetics\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.barcelona.cat\/covid19\/ca\/suport-social?p=drets-energetics<\/a><\/strong><\/p>\n<p>D&#8217;altra banda, a partir de juny, es van activar b\u00fasties de correu per a posar-se en contacte amb el PAE de cada districte municipal, en el nostre cas\u00a0<strong><a href=\"paegr@bcn.cat\">paegr@bcn.cat<\/a><\/strong>\u00a0i\u00a0<strong><a href=\"paegr@bcn.cat\">paehg@bcn.cat<\/a>,<\/strong>\u00a0i un tel\u00e8fon directe com\u00fa de tots els PAE de la ciutat, el 93 000 80 54.<\/p>\n<p>Cal assenyalar que, si b\u00e9 el Reial decret llei 11\/2020 de 31 de mar\u00e7, estableix la garantia de subministraments d&#8217;energia el\u00e8ctrica, productes derivats del petroli, gas natural i aigua, la preocupaci\u00f3 de moltes persones pel seu consum persisteix perqu\u00e8 la perman\u00e8ncia en el domicili comporta un major consum i, tamb\u00e9, proporcionalment, l&#8217;augment de la despesa relacionada, que en el cas de nombroses fam\u00edlies vulnerables es converteix en deute.<\/p>\n<p>Potser aquest \u00e9s un bon moment per a ser m\u00e9s conscients de com consumim i d&#8217;ajustar els nostres h\u00e0bits per a estalviar en la factura i donar un respir al planeta. En aquesta l\u00ednia, en els punts d&#8217;assessorament energ\u00e8tic, s&#8217;ofereixen consells senzills i de sentit com\u00fa per a un consum m\u00e9s efica\u00e7 i sostenible. D&#8217;aquesta manera, no sols s&#8217;aconsegueix disminuir els imports de les factures, sin\u00f3 tamb\u00e9 l&#8217;impacte mediambiental.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-17146 size-large\" src=\"https:\/\/www.fsyc.org\/wp-content\/uploads\/\/2020.04.17_PAE_Infografia-Estalvi-_origCAT-724x1024.jpg\" alt=\"\" width=\"724\" height=\"1024\" srcset=\"https:\/\/www.fsyc.org\/wp-content\/uploads\/2020.04.17_PAE_Infografia-Estalvi-_origCAT-724x1024.jpg 724w, https:\/\/www.fsyc.org\/wp-content\/uploads\/2020.04.17_PAE_Infografia-Estalvi-_origCAT-212x300.jpg 212w, https:\/\/www.fsyc.org\/wp-content\/uploads\/2020.04.17_PAE_Infografia-Estalvi-_origCAT-768x1086.jpg 768w, https:\/\/www.fsyc.org\/wp-content\/uploads\/2020.04.17_PAE_Infografia-Estalvi-_origCAT-1086x1536.jpg 1086w, https:\/\/www.fsyc.org\/wp-content\/uploads\/2020.04.17_PAE_Infografia-Estalvi-_origCAT-1448x2048.jpg 1448w, https:\/\/www.fsyc.org\/wp-content\/uploads\/2020.04.17_PAE_Infografia-Estalvi-_origCAT-scaled.jpg 1810w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Els Punts d&#8217;Assessorament Energ\u00e8tic (PAE) de l&#8217;Ajuntament de Barcelona ofereixen la informaci\u00f3, atenci\u00f3 i intervenci\u00f3 necess\u00e0ria perqu\u00e8 la ciutadania pugui [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15291,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[906,1074],"tags":[1483,1682,1683],"class_list":["post-18370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualitat","category-insercio-social-i-ocupacio","tag-pae-ca","tag-puntos-asesoramiento-energetico-ca","tag-punto-pae-ca"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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