{"id":17140,"date":"2020-04-28T13:57:14","date_gmt":"2020-04-28T11:57:14","guid":{"rendered":"https:\/\/www.fsyc.org\/actualitat\/los-puntos-de-asesoramiento-energetico-de-barcelona-inician-el-servicio-de-atencion-telefonica-para-dar-respuesta-a-la-crisis-del-covid-19\/"},"modified":"2020-04-28T14:02:20","modified_gmt":"2020-04-28T12:02:20","slug":"els-punts-dassessorament-energetic-de-barcelona-inicien-el-servei-datencio-telefonica-per-a-donar-resposta-a-la-crisi-del-covid-19","status":"publish","type":"post","link":"https:\/\/www.fsyc.org\/ca\/insercio-social-i-ocupacio\/els-punts-dassessorament-energetic-de-barcelona-inicien-el-servei-datencio-telefonica-per-a-donar-resposta-a-la-crisi-del-covid-19\/","title":{"rendered":"Els Punts d’Assessorament Energ\u00e8tic de Barcelona inicien el servei d’atenci\u00f3 telef\u00f2nica per a donar resposta a la crisi del COVID-19"},"content":{"rendered":"
\n

Els Punts d’Assessorament Energ\u00e8tic (PAE) de l’Ajuntament de Barcelona ofereixen la informaci\u00f3, atenci\u00f3 i intervenci\u00f3 necess\u00e0ria, perqu\u00e8 les persones puguin exercir els seus drets energ\u00e8tics i les companyies no els neguin l’acc\u00e9s als subministraments b\u00e0sics. En ells, s’ajuda a racionalitzar l’\u00fas energ\u00e8tic i d’aigua, i a optimitzar les factures, protegint-se els drets de persones en situacions de vulnerabilitat energ\u00e8tica. La Fundaci\u00f3 Salut i Comunitat (FSC) gestiona i dirigeix els PAE en els districtes de Gr\u00e0cia i Horta-Guinard\u00f3, de Barcelona. L’atenci\u00f3 telef\u00f2nica en tots ells s’ha iniciat amb bons resultats en aquest mes d’abril.<\/strong><\/p>\n<\/blockquote>\n

D’acord amb les mesures de seguretat per la crisi sanit\u00e0ria del\u00a0COVID-19, els\u00a0PAE\u00a0van iniciar el seu propi confinament en la modalitat de teletreball des del mateix inici de l’estat d’alerta. En aquest moment, l’Ajuntament de Barcelona va suspendre fins al 27 de mar\u00e7 tota atenci\u00f3 directa excepte les urg\u00e8ncies. Durant aquelles primeres dues setmanes es van poder accelerar aix\u00ed les gestions dels expedients de persones en situacions m\u00e9s urgents, per a no deixar a ning\u00fa sense subministraments b\u00e0sics.<\/p>\n

Amb la pr\u00f2rroga de l’estat d’alarma, el servei es va adaptar a la nova realitat i redefinici\u00f3 els circuits per a poder tornar a estar plenament a la disposici\u00f3 de la ciutadania i reprendre la seva activitat habitual, oferint-la en un format nou.<\/p>\n

En aquest sentit, des de principis d’aquest mes, les persones interessades poden sol\u00b7licitar assessorament energ\u00e8tic, a trav\u00e9s del tel\u00e8fon d’informaci\u00f3 010, i igualment a trav\u00e9s de la p\u00e0gina web municipal: <\/span>https:\/\/www.barcelona.cat\/covid19\/ca\/suport-social?p=drets-energetics<\/a><\/p>\n

Si b\u00e9 el Reial decret llei 11\/2020 de 31 de mar\u00e7 estableix la garantia de subministraments d’energia el\u00e8ctrica, productes derivats del petroli, gas natural i aigua, la preocupaci\u00f3 de moltes persones pel seu consum persisteix, ja que la perman\u00e8ncia en el seu domicili comporta un major consum i tamb\u00e9, proporcionalment, l’augment de la despesa relacionada que es converteix en deute.<\/p>\n

L’acumulaci\u00f3 de deutes per la impossibilitat de fer front a les factures de subministraments \u00e9s una preocupaci\u00f3 constant de moltes persones i fam\u00edlies. Des dels PAE en els districtes de Gr\u00e0cia i Horta-Guinard\u00f3, de Barcelona, que gestiona la nostra entitat, ajudem a racionalitzar l’\u00fas energ\u00e8tic i d’aigua, i a optimitzar les factures, protegint els drets de persones en situacions de vulnerabilitat energ\u00e8tica.<\/p>\n

Ara que passem m\u00e9s temps a casa, tamb\u00e9 consumim m\u00e9s energia i aigua, sent un bon moment per a ser m\u00e9s conscients de com ho fem, i d’ajustar els nostres h\u00e0bits per a ser m\u00e9s eficients en l’estalvi. D’aquesta manera, no sols s’aconseguir\u00e0 disminuir els imports de les factures, sin\u00f3 tamb\u00e9 l’impacte mediambiental.<\/p>\n

Des dels punts d’assessorament energ\u00e8tic, oferim uns consells per a un consum m\u00e9s eficient.<\/p>\n

 <\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Els Punts d’Assessorament Energ\u00e8tic (PAE) de l’Ajuntament de Barcelona ofereixen la informaci\u00f3, atenci\u00f3 i intervenci\u00f3 necess\u00e0ria, perqu\u00e8 les persones puguin […]<\/p>\n","protected":false},"author":1,"featured_media":15291,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[906,1074],"tags":[1483,1598,1603],"class_list":["post-17140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualitat","category-insercio-social-i-ocupacio","tag-pae-ca","tag-coronavirus-ca","tag-covid19-ca"],"yoast_head":"\nEls Punts d'Assessorament Energ\u00e8tic de Barcelona inicien el servei d'atenci\u00f3 telef\u00f2nica per a donar resposta a la crisi del COVID-19 - Fundaci\u00f3n Salud y Comunidad<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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