{"id":11246,"date":"2018-09-14T20:14:09","date_gmt":"2018-09-14T18:14:09","guid":{"rendered":"https:\/\/www.fsyc.org\/la-totalidad-de-usuarios-as-encuestados-de-la-residencia-las-fuentes-de-zaragoza-gestionada-por-fsc-recomienda-el-servicio\/"},"modified":"2018-09-14T20:17:07","modified_gmt":"2018-09-14T18:17:07","slug":"la-totalitat-dusuaris-es-enquestats-de-la-residencia-les-fonts-de-saragossa-gestionada-per-fsc-recomana-el-servei","status":"publish","type":"post","link":"https:\/\/www.fsyc.org\/ca\/actualitat\/la-totalitat-dusuaris-es-enquestats-de-la-residencia-les-fonts-de-saragossa-gestionada-per-fsc-recomana-el-servei\/","title":{"rendered":"La totalitat d&#8217;usuaris \/ es enquestats de la Resid\u00e8ncia \u00abLes Fonts\u00bb de Saragossa gestionada per FSC recomana el servei"},"content":{"rendered":"<blockquote>\n<p style=\"text-align: justify;\"><span class=\"notranslate\"><strong>El Departament de Qualitat de l&#8217;Institut Aragon\u00e8s de Serveis Socials (IASS) ha realitzat una enquesta de satisfacci\u00f3 als seus quatre centres de titularitat p\u00fablica amb gesti\u00f3 externa, entre ells la Resid\u00e8ncia i Centre de Dia \u00abLes Fonts\u00bb.<\/strong><\/span>\u00a0<span class=\"notranslate\"><strong>Aquest servei compta amb 68 places de resid\u00e8ncia i 35 de centre de dia.<\/strong><\/span>\u00a0<span class=\"notranslate\"><strong>Des d&#8217;agost de 2005, est\u00e0 gestionat per Valoriza Serveis a la Depend\u00e8ncia i la Fundaci\u00f3 Salut i Comunitat (FSC).<\/strong><\/span><\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Aquesta enquesta ha comptat amb una alta participaci\u00f3, un 84,85% del total d&#8217;usuaris\/es que compten amb capacitat cognitiva suficient o, si no, ha estat resposta per un familiar dels mateixos.<\/span>\u00a0<span class=\"notranslate\">Per poder omplir-, els usuaris\/es devien portar -com a m\u00ednim- tres mesos en el centre.<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Recentment el IASS ha fet arribar els resultats d&#8217;aquesta enquesta a les direccions dels centres, aix\u00ed com la comparativa del resultat obtingut de mitjana a la resta de serveis de titularitat p\u00fablica.<\/span>\u00a0<span class=\"notranslate\">Els resultats de \u00abLes Fonts\u00bb, comparativament respecte a la mitjana de centres p\u00fablics de la mateixa tipologia, s\u00f3n d&#8217;una difer\u00e8ncia en positiu cap a aquest servei, sent recomanat per tots els usuaris\/es enquestats (100%).<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Dels 26 \u00edtems avaluats, totes les variables rellevants fan refer\u00e8ncia a la bona qualitat del servei ofert per l&#8217;equip professional del centre en les diferents \u00e0rees de treball (sanit\u00e0ria, psicosocial i serveis generals).<\/span>\u00a0<span class=\"notranslate\">En aquest sentit, cal destacar l&#8217;opini\u00f3 del centre qualificada com a \u00abexcel\u00b7lent\u00bb per part dels usuaris \/ es enquestats, assenyalant a m\u00e9s, tal com reflecteixen les seves respostes, que es troben molt a gust, que se senten molt cuidats o que t\u00e9 sempre en compte la seva opini\u00f3.<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Un altre aspecte a destacar, entre d&#8217;altres, \u00e9s que els usuaris\/es enquestats majorit\u00e0riament comparteixen estada en el servei (85,71%), valorant d&#8217;altra banda l&#8217;acollida com a \u00abmolt bona\u00bb \u200b\u200b(76,79%);<\/span>\u00a0<span class=\"notranslate\">l&#8217;atenci\u00f3 m\u00e8dica (favorable en un 94,64);<\/span>\u00a0<span class=\"notranslate\">el bon tracte dels\/de les auxiliars (96,43), d&#8217;infermers\/es (96,43) o altres professionals (98,21).<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Tamb\u00e9 compten amb molt bona valoraci\u00f3, comparativament respecte als resultats de la resta de serveis p\u00fablics de l&#8217;IASS de la mateixa tipologia, el servei de neteja (96,43), la informaci\u00f3 sobre activitats (71,43) i la participaci\u00f3 dels usuaris\/des en aquestes.<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Despr\u00e9s de 13 anys de gesti\u00f3 del centre, per\u00a0<strong>FSC<\/strong>\u00a0\u00e9s una gran satisfacci\u00f3 con\u00e8ixer aquestes excel\u00b7lents valoracions que reflecteixen que els usuaris\/es d&#8217;aquest servei se segueixen sentint \u00abCom a Casa\u00bb, tal com s&#8217;ha vingut reflectint tamb\u00e9 en enquestes anteriors realitzades des el Departament de Qualitat de l&#8217;Institut Aragon\u00e8s de Serveis Socials, en qu\u00e8 s&#8217;han obtingut puntuacions similars.<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Tamb\u00e9 ens satisf\u00e0 saber que la Resid\u00e8ncia i Centre de Dia \u00abLes Fonts\u00bb segueix sent un centre molt sol\u00b7licitat a l&#8217;hora de demanar places, tal com ens traslladen des del mateix.<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"notranslate\">Per tot aix\u00f2, l&#8217;equip professional del servei vol agrair als usuaris\/es i als seus familiars aquestes excel\u00b7lents valoracions, que sens dubte van a seguir sent un est\u00edmul perqu\u00e8 el seu treball diari segueixi desenvolupant-se amb la mateixa implicaci\u00f3, des d&#8217;aquest gran comprom\u00eds amb la qualitat mantingut any rere any.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El Departament de Qualitat de l&#8217;Institut Aragon\u00e8s de Serveis Socials (IASS) ha realitzat una enquesta de satisfacci\u00f3 als seus quatre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11250,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[906,1077],"tags":[1093,1095,1096,1097],"class_list":["post-11246","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualitat","category-atencio-dependencia","tag-las-fuentes-ca","tag-gent-gran","tag-residencia-i-centre-de-dia","tag-saragossa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La totalitat d&#039;usuaris \/ es enquestats de la Resid\u00e8ncia &quot;Les Fonts&quot; de Saragossa gestionada per FSC recomana el servei - Fundaci\u00f3n Salud y Comunidad<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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